Thanks to the increasing adoption of internet services, we’ve now become accustomed to booking flights, hotel rooms, car rides, dinner reservations, theatre tickets and even church seats online. Online booking surely has its benefits. It generally improves customer experience and decreases no-shows (in cases where customers are required to make financial commitments). Online booking has become an important and expected part of most people’s lives. It’s safe to say customers would rather prefer booking commercial services online.
In the healthcare industry, there is a need to keep up the pace of technological innovations along with the expectations of customers. booking medical appointments online would meet the needs of busy patients, improve patient experience and much more. How comfortable are you with booking medical appointments online? Share your thoughts in the comment section below.